Refund Policy

Last updated: 1 November 2026

We offer a 14-day money-back guarantee. If you're not satisfied with Špajz Plus, you can request a full refund within 14 days of your order date.

Refunds are processed by our payment provider, Paddle, which is the Merchant of Record for all our orders. To request a refund, visit paddle.net and look up your order, or email us at info@spajz.si.

If you are on the free trial, you are not charged until the trial ends; cancel before then in Settings and you will not be billed. You can cancel your subscription anytime and keep access until the end of the period you paid for.

This policy does not affect your statutory rights. See also Paddle's refund policy.